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Freight Document Processing
Turn Transportation Documents into Trusted Operational Data
Document AI automatically reads, understands, and organizes your files, turning the information inside into structured, searchable data your team can immediately put to work.
From Attachment to Action in Seconds
Upload
Add individual files or large batches of documents, in whatever format they're in, no pre-sorting or renaming required.
Interpret
Document AI auto-identifies document types, groups related pages, extracts key information, and summarizes context.
Investigate
Documents become instantly searchable, by shipment, BOL, invoice amount, carrier, customer using plain-language question.
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Deliver
Structured data flows into Shipwell, out through APIs, or to AI agents through Shipwell's MCP Server.
Built for Transportation. Built for AI.
Transportation-Native
Reads BOLs, invoices and more like someone who's worked in shipping.
- Bills of lading and proofs of delivery
- Freight invoices and rate confirmations
- Customs paperwork, and more
AI You Can Trust
Shows its work, not just an answer you have to take on faith.
- Confidence score per field
- Page-level evidence
- Corrections become part of the record
More than OCR
Rather than raw text to clean up, gives you data you can actually use.
- Structured, not just extracted
- Stays searchable indefinitely
- Ready for people and AI agents alike
Search Everything
Search documents the way you think, not by filename.
- "Invoices over $5,000"
- "BOL for shipment 10482"
- "Signed POD from last Tuesday"
More Time on Freight, Less Time on Files
- Cut Costs Per Document
Replace expensive manual document handling with AI-powered extraction. - Increase Team Capacity
Spend less time entering data and more time solving customer and transportation issues. - Improve Data Quality
Consistent extraction eliminates missed fields, typos, and inconsistent document handling. - Accelerate AI Initiatives
Give AI assistants and autonomous workflows access to trusted transportation data. - Build a Searchable Document Archive
Every document becomes organized, searchable, and available whenever you need it.
Put Your Documents to Work
Unlock Order-Ready Data
Forms, emails, and shipments get processed, centralized, and made searchable, so nothing stays trapped inside a file.
Accelerate Freight Audit & Payment
Extract invoice details, line items, and charges so your team spends less time reviewing.
Simplify Customs Compliance
Capture and organize import documentation, making every filing searchable and easier to retrieve.
Organize Shipment Packets
Upload mixed document packets and let Document AI automatically identify, group, and organize every page.
Power AI Workflows
Give AI assistants and automation tools access to trusted document data through Shipwell's MCP Server.
Independent, Not Isolated
Document AI runs as its own workspace. Through Shipwell's MCP Server, it interfaces with the rest of your AI ecosystem: Shipwell's AI Workers and AI Assistant, your enterprise chatbot, or custom agents you build. Its data becomes something every AI touchpoint can use, not just something your team looks at.
- Data feeds to Shipwell's AI Workers and AI Assistant
- Powers Shipment workflows, Freight Audit & Payment, and Reporting through connected automations
- Connects to your own enterprise AI chatbot or systems
- Gives custom agents and automations direct access to processed documents
Wired for Agents and APIs
Everything above, backed by a REST API built for integration. Supports PDF, images, spreadsheets, DOCX, CSV, XML, and more, up to 50MB per file.
- Async Processing
Results in 10-60 seconds, delivered via webhook, no polling - Flexible Upload
Multipart (up to 20 files per request), base64 JSON, or presigned upload for large files - Configurable Extraction
Use a platform-managed schema, or define your own - Hybrid Semantic Search
Vector and lexical search across every processed document - Build a Searchable Document Archive
Every document becomes organized, searchable, and available whenever you need it - Human-in-the-loop Corrections
Fix an extracted value via API, and it becomes part of the record - Native MCP Server Access
Give AI agents and connected systems direct access to processed data
Stop Reading Documents. Start Using Them.
Every transportation document contains valuable operational data.
Document AI unlocks it automatically, so your people spend less time processing paperwork and more time moving freight.
Frequently Asked Questions
What is Shipwell Document AI?
Document AI is Shipwell's modular freight document processing solution for uploading, processing, and searching transportation documents, bills of lading, proofs of delivery, invoices, rate confirmations, customs paperwork, and more. It automatically classifies each document, extracts key data, and makes everything instantly searchable, without manual data entry.
Who is Document AI built for?
Document AI is built for logistics, IT, freight audit and payment, and trade compliance teams at shippers handling meaningful document volume, especially teams still manually keying BOL, POD, or invoice data today.
What file types does Document AI support?
Document AI accepts PDF, PNG, JPG, TIFF, WEBP, DOCX, CSV, XLS, XLSX, TXT, XML and more, up to 50MB per file. You can upload individual files or large batches at once, and the tool automatically identifies what each document is before processing it.
How accurate is Document AI?
Document AI applies the same extraction logic to every document, every time, reducing the variability that comes with manual entry at volume. Every extracted field includes a confidence score and page-level evidence, so your team can verify results before they enter a business workflow.
Can I correct an extracted value if it's wrong?
Yes. If an extracted value needs a fix, you can correct it directly, and that correction becomes part of the document's permanent record. Corrected values go through the same validation as the original extraction.
What is hybrid semantic search?
Hybrid semantic search combines keyword matching with meaning-based search, so you can find documents by exact terms or by describing what you're looking for in plain language, like "invoices over $5,000" or "signed POD from last Tuesday."
Does Document AI connect to other systems?
Yes. Document AI has its own REST API for integration, and through Shipwell's MCP Server, it interfaces with Shipwell's AI Workers and AI Assistant, your enterprise chatbot, or custom agents you build.
Is Document AI part of the core Shipwell platform?
Document AI runs as its own workspace within Shipwell. It's built to work independently and to connect wherever you need it to, through Shipwell's MCP Server and API, rather than requiring a full platform migration.
Shipwell's AI-integrated transportation management platform seamlessly connects freight operations at organizations of all shapes and sizes. Join the Shipping Evolution™ to find your competitive edge.