Document Processing Applications

Put the Information Inside Your Files To Work

Document AI automatically reads, understands, and organizes your files, turning the information inside into structured, searchable data your people, systems, and AI can use.

From Attachment to Action in Seconds

Upload

Add individual files or large batches of documents, in whatever format they're in, no pre-sorting or renaming required.

Interpret

Document AI auto-identifies document types, groups related pages, extracts key information, and summarizes context.

Discover

Documents become instantly searchable, by invoice amount, contracts, shipment details, and more, using plain-language questions.

Deliver

Send structured data across your business through APIs, connect it to Shipwell's TMS, or make it available to AI agents via Shipwell's MCP Server.

Built for Your Business. Ready for AI.

Any Document, One Repository

Bring documents into one place, regardless of type or format.

  • Images, spreadsheets, text documents, markdown and more
  • Invoices, contracts, BOLs, PODs, customs papers, etc.
  • Automatically classified, organized, and searchable

More than OCR

Rather than raw text to clean up, gives you data you can actually use.

  • Structured and contextualized, not just extracted
  • Stays searchable indefinitely, not a one-time export
  • Ready for your people, systems and AI agents

AI You Can Trust

Shows its work, not just an answer you have to take on faith.

  • Confidence score per field
  • Page-level evidence
  • Corrections become part of the record

Search Everything

Ask questions across your documents the same way you'd ask a person.

  • "Invoices over $5,000"
  • "What are the payment terms in this contract?"
  • "Signed POD from last Tuesday"
Download Datasheet

Turn Document Chaos Into Business Value

  • Cut Costs Per Document
    Replace expensive manual document handling with AI-powered extraction.
  • Increase Team Capacity
    Give Finance, IT, Operations, and other teams faster access to the information they need without chasing down answers.
  • Improve Data Quality
    Consistent extraction eliminates missed fields, typos, and inconsistent document handling.
  • Make Business Knowledge Discoverable
    Turn scattered files into one accessible, searchable source of intelligence across your organization.
Use Cases

Put Your Documents to Work

Automate Document Processing

Upload invoices, forms, contracts, spreadsheets, shipment documents, and more. Document AI identifies, organizes, and extracts the information you need.

Accelerate Freight Audit & Payment

Extract invoice details, line items, charges, and supporting documentation to speed review, reconciliation, and payment workflows.

Simplify Compliance & Recordkeeping

Organize customs documents, certificates, contracts, and other critical records so they're searchable and easy to retrieve when needed.

Find Answers Across Your Business Documents

Ask questions to find contract terms, invoice amounts, shipment details, signatures, customer information, and more.

Power AI & Automated Workflows

Give AI assistants and automation tools access to trusted business data through APIs and Shipwell's MCP Server.

Independent, Not Isolated

Document AI runs as its own workspace. Through Shipwell's MCP Server, it interfaces with the rest of your AI ecosystem: Shipwell's AI Workers and AI Assistant, your enterprise chatbot, or custom agents you build. Its data becomes something every AI touchpoint can use, not just something your team looks at.

  • Data feeds to Shipwell's AI Workers and AI Assistant
  • Powers Shipment workflows, Freight Audit & Payment, and Reporting through connected automations
  • Connects to your own enterprise AI chatbot or systems
  • Gives custom agents and automations direct access to processed documents

Wired for Agents and APIs

Everything above, backed by a REST API built for integration. Supports text documents, images, spreadsheets and more, up to 50MB per file.

  • Async Processing
    Results in 10-60 seconds, delivered via webhook, no polling
  • Flexible Upload
    Multipart (up to 20 files per request), base64 JSON, or presigned upload for large files
  • Configurable Extraction
    Use platform-managed configurations or define custom schemas
  • Hybrid Semantic Search
    Vector and lexical search across every processed document
  • Build a Searchable Document Repository
    Every document becomes organized, searchable, and available whenever you need it
  • Human-in-the-loop Corrections
    Fix an extracted value via API, and it becomes part of the record
  • Native MCP Server Access
    Give AI agents and connected systems direct access to processed data

View API Documentation

Stop Reading Documents. Start Using Them.

The information your business needs is already inside your files. Document AI makes it searchable, structured, and ready to power your people, systems, and AI.

Request a Demo

Frequently Asked Questions

What is Shipwell Document AI?

Document AI is a standalone solution that turns the information inside your files into structured, searchable data. Upload virtually any business document, from invoices and contracts to spreadsheets, BOLs, PODs, customs paperwork, and more. Document AI automatically classifies, organizes, and extracts key information so your people, systems, and AI can put it to work.

Who is Document AI built for?

Document AI is built for teams across Finance, IT, Operations, Procurement, Compliance, and Supply Chain that manage large volumes of documents or rely on information trapped inside files. It can support anything from invoice processing and document search to transportation workflows, enterprise AI, and automation.

How can Finance teams use Document AI?

Finance teams can extract and search information across invoices, contracts, statements, supporting documentation, and other financial files. Document AI can help reduce manual data entry, speed invoice review and reconciliation, surface charges and terms, and make supporting documentation easier to find.

How can IT teams use Document AI?

Document AI gives IT teams a structured way to make unstructured document data accessible across the business without building document-processing infrastructure from scratch. Its REST API and MCP Server access allow document data to connect with enterprise systems, applications, AI agents, and automated workflows.

How can Operations teams use Document AI?

Operations teams can quickly find and use information across documents without manually opening files or searching by filename. Document AI can organize shipment packets, identify signed PODs, extract order or shipment details, surface customer information, and make operational documentation searchable from one place.

Does Document AI only work with transportation documents?

No. Document AI can process virtually any business document. Shipwell's transportation expertise means it understands documents like BOLs, PODs, freight invoices, rate confirmations, and customs paperwork out of the box, but its use cases extend across Finance, IT, Operations, Procurement, Compliance, and other teams.

What file types does Document AI support?

Document AI accepts .PDF, .PNG, .JPG, .TIFF, .WEBP, .DOCX, .CSV, .XLS, .XLSX, .TXT, .XML and more, up to 50MB per file. You can upload individual files or large batches at once, and the tool automatically identifies what each document is before processing it.

How accurate is Document AI?

Document AI applies the same extraction logic to every document, every time, reducing the variability that comes with manual entry at volume. Every extracted field includes a confidence score and page-level evidence, so your team can verify results before they enter a business workflow.

Can I correct an extracted value if it's wrong?

Yes. If an extracted value needs a fix, you can correct it directly, and that correction becomes part of the document's permanent record. Corrected values go through the same validation as the original extraction.

What is hybrid semantic search?

Hybrid semantic search combines keyword matching with meaning-based search, so you can find documents by exact terms or by describing what you're looking for in plain language, like "invoices over $5,000," “payment terms in this contract,” or “signed PODs from last Tuesday.”

Does Document AI connect to other systems?

Yes. Document AI has its own REST API for integration, and through Shipwell's MCP Server, it interfaces with Shipwell's AI Workers and AI Assistant, your enterprise chatbot, or custom agents you build.

Is Document AI part of the core Shipwell platform?

No. Document AI is available as a standalone solution and does not require a full Shipwell TMS implementation. It can connect to the systems and workflows your business already uses through APIs and Shipwell's MCP Server.