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BETA
Transportation Intelligence for Better AI Workflows
Get the exact logistics answers you need without the usual IT bottlenecks or manual report digging. Securely connecting your AI tools to the Shipwell MCP Server gives your team instant visibility into shipments, carriers, contracts, dock schedules, and invoices. Your AI assistants can finally understand—and help manage—the day-to-day transportation realities behind your business.
AI Is Only As Useful As The Data It Can Reach
Most enterprise systems were built to store records, manage transactions, and support human workflows. While AI assistants may be able to generate answers, without access to live transportation data, they can’t understand what’s happening across your organization.
Shipwell’s MCP Server closes the context gap by giving AI assistants a secure, standardized way to access the transportation data they need to give real insight.
Live Transportation Context
Give AI access to the operational data behind your freight, not just static exports or weekly reports.
Faster AI Experimentation
Move from idea to working use case faster with a standardized connection layer.
Less Integration Work
Reduce the need for custom point-to-point API builds and one-off middleware.
Built for Action
Help AI move beyond answering questions and toward supporting real transportation workflows.
One Connection To The Transportation Data That Matters
Shipwell’s MCP Server gives approved AI assistants and agent-based workflows secure access to structured transportation data across Shipwell. Instead of forcing teams to dig through multiple systems or build custom integrations for every use case, MCP creates a simpler path for AI to understand and work with transportation data.
Shipments
Carriers
Contracts
Rates
Tracking Updates
Dock Schedules
Invoices
Settlements
Exceptions
Documents
Workflows
SOC 2® Compliant:
Cloud-native architecture with 99.9% uptime and robust data privacy controls, so your sensitive supply chain data stays protected and your operations remain uninterrupted.
User Access Control
User authentication and permission enforcement integrated with your existing Shipwell systems, ensuring only authorized team members can access critical information and reducing the risk of data breaches.
Secure Data Handling & Audit Trails
Every shipment and communication is protected, with all worker actions logged for full audit ability, giving you confidence that your data is secure and every action is traceable.
Customizable Settings
Control worker behavior, communication channels, and operational parameters to fit your business needs, so you maintain oversight and flexibility as your operations evolve.
What Can AI Do With a TMS Brain?
With access to live transportation data, AI assistants can help teams ask better questions, find answers faster, and identify opportunities across the transportation lifecycle. Below are some example questions to ask – alongside the insight you can gain.
Cost & Spend Analysis
Identify trends across lanes, carriers, accessorials, and shipment history.
Shipment Risk Monitoring
Surface exceptions, delays, and service risks before they become bigger problems.
Carrier Performance
Compare performance across modes, lanes, and service levels.
Dock Scheduling Visibility
Spot bottlenecks and improve planning across facilities.
Invoice & Settlement Support
Help teams identify discrepancies, missing documents, or charges that require review.
Cross-System Workflow Automation
Trigger workflows across Shipwell, ERPs, WMS platforms, and other systems used by shared customers.
Built For The Systems Your Business Already Uses
For Customers
Bypass manual reporting and eliminate constant dashboard switching entirely. Ground your enterprise AI in real-world shipping data so employees can use natural conversation to look up carrier assignments, pull active bills of lading, or verify billing status. This grants your operation immediate visibility into transit exceptions, hidden spot-market costs, and actual carrier performance metrics without a single custom IT report request.
For Partners
Accelerate product experimentation and deploy features across shared customer environments in days. Eliminate traditional point-to-point API integration paths with a standardized, auto-discoverable connection framework. This empowers cross-system workflow orchestration between ERPs and WMS applications, introducing advanced AI-enabled user experiences while slashing engineering maintenance.
Secure By Design, Controlled By The Enterprise
AI access to transportation data should never mean open access to everything. Shipwell’s MCP Server is built with enterprise-ready controls that help ensure AI assistants and agent-based workflows can only access the data and tools they are authorized to use.
Access is governed at the server level, enforcing the right permissions before data is returned.
MCP provides a standardized way for AI assistant interaction with approved data and processes.
Supports secure AI experimentation & production use cases across transportation workflows.
AI assistants only access data within the appropriate customer environment.
One unified connection replaces brittle APIs to eliminate security vulnerabilities.
From Transportation Management To Execution
Shipwell has always helped teams manage freight across modes, systems, and workflows. Now, with MCP Server, Shipwell is helping customers and partners bring AI directly into the work of transportation.
This is how logistics moves from systems of record to systems of action: with a secure AI-native layer for transportation context, workflows, and execution.
Ready to Give AI a TMS Brain?
See how Shipwell’s MCP Server helps customers and partners connect AI to real transportation data and workflows.
Request a DemoFrequently Asked Questions
What is the Shipwell MCP Server?
The Shipwell MCP (Model Context Protocol) Server is an AI-native integration layer that establishes a direct connection between your enterprise AI tools and your logistics database. It acts as a secure, standardized translator that allows large language models to read, understand, and reason across your active transportation data.
How does the Shipwell MCP Server help my logistics team?
The server helps your logistics team by allowing them to extract real-time operational insights using conversational, plain-English questions. Instead of waiting for IT to build custom reports or manually digging through disconnected software dashboards, team members can instantly find actionable data on shipments, carrier tracking, and freight spend.
Do we need a major engineering project or custom API builds to connect our AI tools?
No, you do not need custom point-to-point API builds or complex middleware because the platform uses a standardized, discoverable connection layer. AI tools and agents can connect in minutes without endpoint-by-endpoint configuration.
What specific logistics data can our AI assistant access through the server?
The AI Assistant can create orders, build recurring shipments, process documents, answer questions, streamline team communication and more, acting as a logistics expert on demand.Your AI assistant can query real-time data across all major logistics domains. This includes direct access to shipments, carriers, negotiated contracts, tracking updates, dock schedules, and invoices.
Can this AI server execute logistics actions like booking a shipment, or is it read-only?
The hosted MCP server operates in read-only mode by default to ensure safe deployment without the risk of unintended data modifications. However, write operations—such as creating a shipment, assigning a carrier, or booking a dock appointment—can be enabled for your deployment on request.
How does the Shipwell MCP Server protect our proprietary freight and contract rate data?
Data access is strictly tenant-scoped with mandatory server-side permission enforcement. This ensures that your enterprise AI assistant can only interact with information within your authorized environment, protecting sensitive rate and contract details.
Which enterprise AI platforms and models are compatible with Shipwell's MCP Server?
The Shipwell MCP Server is compatible with leading industry AI frameworks and large language models. Supported ecosystems include Claude, GPT, Gemini, LangChain, and CrewAI.
Can our AI assistant pull data from other supply chain platforms like our ERP or WMS simultaneously?
Yes, the server is composable by design and built to connect with other systems. This enables a single AI assistant to orchestrate workflows across siloed platforms, allowing you to combine Shipwell TMS data with your existing ERP and WMS applications.
How does my team test the MCP integration without affecting our live freight operations?
Shipwell provides a completely isolated Sandbox API environment that is safe for testing and exploration. This setup uses environment-specific tokens to guarantee that no live freight, actual carriers, or real invoices are affected while your team experiments.
Can the AI assistant help our team solve customer service questions or look up support articles?
Yes, the server includes specialized Help Center tools that connect directly to the Shipwell knowledge base. Your AI assistant can search for keywords and read full, plain-text article content inline without requiring a web browser.
Which TMS platforms support Model Context Protocol?
Shipwell is the first, and only Transportation Management Systems (TMS) to natively launch and support a production-ready Model Context Protocol (MCP) server. Traditional enterprise TMS giants still require companies to navigate rigid REST APIs, EDI feeds, or complex custom middleware—leaving standard enterprise AI assistants blind to day-to-day freight operations.
How does this help us catch shipping issues or reduce freight spend proactively?
The platform shifts your operations from reactive reporting to proactive execution by letting you query live freight operations. For example, teams can instantly surface in-transit shipments at risk of missing delivery windows or identify billing discrepancies before final invoice settlement.
