Shipment Statuses, Explained

In the Shipwell platform, shipments go through a lifecycle of statuses during the shipment's journey to its destination. Here's a quick rundown of what the different shipment statuses mean.

Draft

A draft shipment is considered a draft until shipment details are sufficiently completed and the shipment is dispatched to the carrier, quoted out through instant LTL rates, or through the FTL carrier Marketplace.

If you save a shipment before you finish the details, the shipment will remain a draft. You can archive/unarchive a freight quote draft.

TIP: Archiving can also be done at any shipment status.

Quoting

A draft shipment transitions to the quoting status automatically when minimal shipment information is entered by the user and it gets quoted by LTL instant rates or the FTL marketplace.

Quote Accepted

A quote transitions from the quoting status to quote accepted when the shipper has awarded a quote to the carrier. In order to dispatch the shipment, a quote must fully specify shipment details in order to dispatch the shipment to the carrier. This shipment is now awaiting carrier confirmation.

Tendered

A tendered shipment is sent to a carrier and awaits acceptance by the carrier. If not done through API, this is a manual process by the carrier. Once a tender is accepted, the shipment will transition to the carrier-confirmed state.

Carrier Confirmed

The carrier has confirmed shipment details and committed to the terms of the shipment: pickup time, rate, service level, and various additional services.

Dispatched

The carrier is en route to the pickup location with an ETA.

In transit

Carrier has picked up freight from the first stop, but has not yet delivered all of the freight.

Appointment Pending

Carrier has freight in their possession, but requires an appointment before that freight can be delivered.

Delivered

All freight was delivered.

Reconciled

Freight authority collected payment for the shipment.

Delayed and Open Statuses

When a shipment is on any of the above statuses, the shipper also has an option to indicate an open or delayed status in conjunction with the shipment status.

Open: This means the shipment has not been booked with a carrier. It is open for booking with a carrier.

Delayed: You can set a delayed status on any stage if there is a delay. (i.e., carrier will miss appointment time.)

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