Announcing our Series A!

Today, we’re excited to announce that we’ve raised a $10 million Series A round led by Fifth Wall, a venture capital firm whose mission is to act as the connective tissue between the largest owners and operators of physical space and the entrepreneurs building revolutionary new businesses at the intersection of real estate and technology. With this investment, Fifth Wall principal Vik Chawla will join Shipwell’s Board of Directors.

Other new investors in the round include Global Founders Capital and Aspect Ventures, along with our existing investors First Round Capital, Base10, and Village Global. This latest investment brings our total funding to date to $12.1 million.

Over the past two years, we’ve been making business freight shipping delightful and seamless by connecting and automating supply chains. In an industry where no one uses words like ‘delightful’ or ‘seamless,’ we still have a long way to go, but with over 1,000 companies using Shipwell and a Net Promoter Score (NPS) of 88, we’ve built a solid foundation.

Looking forward, our Series A will help us accomplish our next three goals:

1. Spreading the word

Freight has always been manual and difficult, and in the past twenty years, it hasn’t changed much. Except now there are a few large companies that are really good at it, and for everyone else, especially the ones not using Shipwell, managing and optimizing freight will continue to be a growing challenge. Our mission is to make freight shipping delightful, and this round will help us spread the word about Shipwell.

2. Improving the product

Today’s supply chains are complex, disconnected, and global in scope, which means there’s room to improve them in almost every single way. In our next phase, we’re doubling down on making Shipwell more capable, more performant, more flexible, and offering a smoother customer experience. This new round helps us to achieve those goals and to do them faster than ever.

3. Amplifying the team

It’s important to us that we build a great company - in addition to building a great product. To that end, we’re so proud of all of our Shipwellians for the ownership, dedication, and excellence that they’ve shown, and we want to make sure that we continue providing them with the resources to set them up for success. (Also - we’re hiring!)


Read more about the funding on TechCrunch, FreightWaves, and on Fifth Wall’s blog post.

Shipwell partners with Teletrac Navman To Provide Holistic Supply Chain View

Teletrac Navman, a global software-as-a-service provider that leverages location-based technology for GPS tracking solutions, today announced a new partnership with Shipwell, a connected freight platform that enables customers to manage freight shipments from a single software solution. The integration joins Shipwell's automated freight technology with the Teletrac Navman DIRECTOR® fleet management system and the hours-of-service (HOS) data it collects from its electronic logging device (ELD) solution, providing asset detail in real time. 

"Our integration with Shipwell puts technology in place that gives managers and dispatchers a comprehensive view of all Less Than Truckload (LTL) and Full Truckload (FTL) activity from any computer or mobile device," said Daren Lauda, general manager of North America, Teletrac Navman. "This makes it possible for shippers to visualize their entire supply chain with ELD and HOS compliance in mind."

"Shipping involves extensive communication and planning between different audiences, which often led to inefficiencies that stalled deliveries," said Jason Traff, co-founder, Shipwell. "In the past, for example, it wasn't uncommon for loads to be booked on trucks with insufficient HOS to complete a shipment. Our new integration with Teletrac Navman makes that problem a thing of the past and means we can provide our customers with a much faster, hands-on shipping experience."

Features of the integration include:

  • One central freight management platform to get quotes, book carriers, track shipments and ensure HOS through ELD solutions.
  • Precise minute-by-minute GPS locations for tracking shipments of all sizes as drivers travel in and out of job zones.
  • Automated detention time directly from the Shipwell platform and app, based on precise GPS location and stop data.
  • Two-way messaging via form messages to send instant updates and documentation for last-minute assignments, customer requests or instructions.
  • Driver profiles, vehicle assignments and driver HOS service input so customers know who is transporting their goods and when they're on breaks.

Learn more about Teletrac Navman DIRECTOR at http://www.teletracnavman.com/our-solutions.

About Teletrac Navman
Teletrac Navman is a leading software-as-a-service (SaaS) provider leveraging location-based technology and services for managing mobile assets. With specialized solutions that deliver greater visibility into real-time insights and analytics, Teletrac Navman helps companies make better business decisions that enhance productivity and profitability. Its fleet and asset management technology uncovers information that would otherwise go unseen, helping customers reduce risk and confidently move their business forward with certainty. It tracks and manages more than 500,000 vehicles and assets for more than 40,000 companies around the world. The company is headquartered in Glenview, IL, with additional offices in the United States, United Kingdom, Australia, New Zealand and Mexico. For more information visit www.teletracnavman.com.

About Shipwell
Shipwell is on a mission to provide a delightful freight experience through freight automation technology and world-class business intelligence. The company is based in Austin, TX and provides a connected freight platform to help shippers, brokers, and carriers to seamlessly quote, book, track, and manage their freight shipments. www.shipwell.com

For more information on Shipwell and Teletrac Navman's integration or to schedule a demo, click here. 

Shipwell and KeepTruckin Partner to Create Cutting-Edge Supply Chain Visibility

Shipwell-KeepTruckin-Partnership

Today, we’re announcing that Shipwell, a leader in freight automation, has partnered and integrated with KeepTruckin, the #1-rated ELD solution by drivers, because we recognized the critical role that hours-of-service and location tracking play in freight automation.

While I was at McKinsey & Co, I consulted for Fortune 500 retailers, grocers, and oil & gas providers that command some of the largest and most complicated supply chains in the world, and I saw the same problems over and over. Limited visibility, lack of investment in technology, poor data quality and accuracy, and rising customer expectations are a significant burden to even the most sophisticated companies.

For today’s businesses, there’s a good chance that everything they do - Amazon could do better. Simply because Amazon has invested aggressively into talent, technology, and their supply chain while most businesses were focused on cutting supplier costs and staffing up marketing or business development.

Looking forward, the future of freight is connected, smart, and automated. Orders should come in and be smartly aggregated and routed based on cost, performance, and risk. Automated warehouses should prepare orders based on the schedule of arriving trucks much like a flight traffic control tower. An automated forklift will load a semi-automated truck, which is able to communicate location, weather, and traffic changes to be combined with machine learning to produce accurate ETAs throughout the journey of a shipment, all while being visible with all parties and IT systems.

Through our integration and partnership with KeepTruckin, we are making a good step towards that future, and for the over 500,000 carriers in Shipwell’s network, they will be able to:

  • Share their location and hours-of-service (HOS) with their dispatcher.

  • Share HOS and location information with their shippers, who will receive automated geofenced alerts when the carrier is about to arrive at a pickup or delivery destination, which leads to a seamless and efficient freight shipping experience.

  • Carriers will also get notifications for nearby available loads that would be a good fit for them based on their equipment type and remaining HOS.

  • Vetted carriers with a KeepTruckin ELD that connect to Shipwell will be eligible for net-3 ‘quick-pay’ payment terms with no fees on shipments run through the Shipwell platform whenever Shipwell is named on the bill of lading as the bill-to party.

If you’re interested in getting started with KeepTruckin, you can find out more information here, and if you’re interested in the integration between Shipwell and KeepTruckin, you can reach out to us at: sales@shipwell.com.

The future of freight is delightful!

This is an article written by one of our employees, Tyler Wolfe, on his experiences in freight before and after joining Shipwell. 

When I started at Shipwell, I had very little direct experience with the freight industry, but I'd been around it my entire life. My dad has driven a truck since before I can remember, and I can distinguish a Kenworth from a Peterbilt or Mac. I know the lingo and the etiquette of how to drive next to a big truck, which has led to more than my fair share of "brake light thank you's" from truckers. These are all things that come with growing up in a trucker’s household.

That being said, my Dad stopped going across the country when I was born. He didn't like being so far away from home so he stuck with the local routes and mostly got out of the freight world altogether. So despite my proximity to trucks, shipping freight represented a hole in my education.

Enter Shipwell.

Since I’ve been here, I’ve received a crash course on the freight world. New terminology along with a slew of new and interesting problems that can come up and how to resolve them.

It was overwhelming at first, but like with most things you figure it out as you go. The team here at Shipwell was and continues to be one of the best in the industry with a steady eye on the future and everything new coming down the pipeline.

Our biggest company goal and a frequent conversation centerpiece is, "how can we make shipping freight delightful?"

We know that moving freight is not usually easy, straightforward, or delightful, and the amount of problems that can happen is astronomical. There are a lot of people and moving parts involved, and something is bound to go wrong if hands are not held throughout the entire process - even then it’s not a guarantee.  All of us at Shipwell believe we have the best technology platform available for booking and tracking LTL and FTL freight shipments, and our customer service is fantastic because from quote to delivery and even after, we are happy to answer our customers questions.

We don’t play favorites with our customers, we value every one of them and often go above-and-beyond to help them out.

Proactivity is a very important to us.

We monitor our platform for any carrier problems and work to get ahead of them. If we can't get ahead of it, we are always available to talk with our customers and work them out. 

Delightful freight shipping is a lofty goal, but it’s a reachable one.

Even though sometimes freight shipping can feel like climbing a mountain in flip flops, we are here to help our customers everyday. We understand that your business is important to you, and that your time is precious. We are here to make your life easier and take an aspect of your world that can cause you frustration and anger and turn it into a delightful experience that you will no longer dread dealing with.

 

If you're interested in a position at Shipwell, consider letting us know more about you! And if you're interested in learning more about how Shipwell can help your business ship freight, schedule some time to speak with us!

Introducing Shipwell: Helping every business ship freight as well as Amazon

Wherever you are, right now, take a look around. Just a casual glance around you.

Over 80% of everything you see was on a truck at some point. Freight shipping is a gigantic industry, one that employs more than 5% of the United States and generates over $900 billion a year. Despite this, most of it is still incredibly manual, and the process for quoting, booking, and tracking trucks usually requires dozens of phone calls, emails, and faxes.

Everyone we know who’s ever worked in or dealt with freight shipping has more than their fair share of grudges and frustrations, from spending too much time every day getting quotes to missing a child’s baseball game to wait for a truck that was still 300 miles away. These problems aren’t isolated to small companies. Large companies face them too, and the stakes are even higher. It’s not uncommon for companies to lose a million dollars a day  when a factory or oil rig has to shut down waiting for a critical shipment to arrive.

Only a few large industry leaders, like Amazon and Walmart, have undertaken the investment necessary to turn their shipping operations into a competitive advantage -- and they’re only getting better. Everyone else has customers demanding better shipping options and more visibility, and they simply can’t keep up.

We built Shipwell to be the easiest, most automated way for any business to ship anything anywhere.

Shipwell connects shippers (businesses that ship freight), brokers (third parties that manage freight), and carriers (truckers that haul freight) into one platform for faster quoting, dispatching, tracking, and communicating.

Shippers and brokers can manage all of their freight in an easy-to-use online platform, without the grunt work usually associated with freight shipping. Shipwell lets them get multiple quotes, book instantly, and track all of their shipments in real-time. They receive notifications if there’s something noteworthy about a shipment and can choose to share those notifications directly with their customers too.

We’ve integrated via APIs, ELD partnerships, and our native mobile app into over 100 carrier fleets, which represent nearly 500,000 trucks across the US and covers everything from owner operators and small fleets all the way to some of the biggest names in the industry, like Fedex and UPS.

Freight brokers and third-party logistics companies (“3PLs”) are first-class citizens in Shipwell’s platform, which sets us apart from other startups in the space that are actively trying to disrupt them. While we’ve successfully shipped for hundreds of businesses directly, we’ve also helped our 3PL partners book freight on behalf of major brands including Samsung, Shell, and Dasani.

One of our earliest customers, Lumi, is a startup that makes custom packaging for e-commerce businesses. They used to spend 10 hours a week getting freight quotes through multiple emails, phone calls, and websites, but as their business started to scale, this manual work became unmanageable. By using Shipwell, they were able to cut that down to just 2 hours a week and provide their customers with a better shipping experience.

Right now, we’re making it easy to ship, track, and manage freight on trucks. That’s not a small feat, but our ability to automate the freight shipping experience opens up a world of possibilities. It will allow us to build towards a world with complete transparency into a shipment’s price, transit time, and status. By knowing where freight capacity is and how it compares to demand, Shipwell will be able to automatically optimize and tighten supply chains across multiple modes of transportation.

We’re Shipwell, and we believe that every business should be able to ship well. If you’d like to learn more or sign up, you can find us at shipwell.com.